Contact your local waste collection authority team If you have any questions about:
- Your kerbside wheelie bins: household rubbish bin, household recycling bin & household garden bin
- Recycling bring banks
- Organising a bulky waste collection
- Reporting fly-tipping
If you are unsure which is your local council, you can find your local council on GOV.UK.
Live chat
You can contact Customer Service quickly and easily using live chat.
Live chat is available from 9:30am to 4:30pm, Monday to Friday.
If you navigate away from this page any live chat you've started will close.
Contact Suffolk County Council's waste team if you have any questions about:
Recycling Centre bookings
- To make a booking (book here)
- Make an enquiry about your booking email waste.management@suffolk.gov.uk and fill out the information required.
For all other questions relating to
- Suffolk Recycling Centres (non-booking queries)
- Suggestions for new items in the A to Z of recycling
- Visiting any Suffolk waste facilities
- Additional locations which could be added to our Refill directory
- Any comments, feedback or issues with using this website
See our hazardous waste collection page for information on what you can do with hazardous waste & what to do with hazardous materials that can't be disposed of in your household bins or at recycling centres, many types of hazardous waste can be collected via a charged hazardous waste collection arranged with the contractor Biffa.
Please use our contact details below:
Email: waste.management@suffolk.gov.uk (PLEASE NOTE: Emails will not be monitored on weekends and bank holidays)
Phone: 0345 606 6067
Write to: Waste Management, Suffolk County Council, Endeavour House, 8 Russell Road, Ipswich, Suffolk, IP1 2BX
Subscribe to: Suffolk waste & recycling quarterly e-zine and updates to make sure you don't miss a thing!