Contact us

Find out how to get in touch with the Suffolk Recycling team.

Contact your local waste collection authority team If you have any questions about:

If you are unsure which is your local council, you can find your local council on GOV.UK.

Live chat

You can contact Customer Service quickly and easily using live chat.

Live chat is available from 9:30am to 4:30pm, Monday to Friday.

If you navigate away from this page any live chat you've started will close.


Contact Suffolk County Council's waste team if you have any questions about:

Recycling Centre bookings

For all other questions relating to

See our hazardous waste collection page for information on what you can do with hazardous waste & what to do with hazardous materials that can't be disposed of in your household bins or at recycling centres, many types of hazardous waste can be collected via a charged hazardous waste collection arranged with the contractor Biffa.

Please use our contact details below:

Email: waste.management@suffolk.gov.uk (PLEASE NOTE: Emails will not be monitored on weekends and bank holidays)

Phone: 0345 606 6067

Write to: Waste Management, Suffolk County Council, Endeavour House, 8 Russell Road, Ipswich, Suffolk, IP1 2BX

Subscribe to: Suffolk waste & recycling quarterly e-zine and updates to make sure you don't miss a thing!

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