Accessibility statement for Suffolk Recycling
This website is run by the Suffolk Recycling team.
We want as many people as possible to be able to use this website. For example, that means you should be able to:
- change colours, contrast levels and fonts
- zoom in up to 300% without the text spilling off the screen
- navigate most of the website using just a keyboard
- navigate most of the website using speech recognition software
- listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)
How accessible this website is
We know some parts of this website aren’t fully accessible. For example, some files may not be suitable for users of assistive technology.
Reporting accessibility problems with this website
We’re always looking to improve the accessibility of this website.
If you find any problems that aren’t listed on this page or think we’re not meeting accessibility requirements, contact the Content Design team by emailing ContentDesign@suffolk.gov.uk.
Content that’s not within the scope of the accessibility regulations
You can find the complete list of content exempt from meeting the accessibility regulations on legislation.gov.uk.
PDFs and other documents
Many of our older PDFs and other documents may not be suitable for users of assistive technology. This fails WCAG success criterion 4.1.2 Name, Role Value.
The accessibility regulations don’t require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we don’t plan to fix old PDF newsletters that might still be published and accessed through our website.
We planned to fix the top 10% most viewed PDFs and other documents published since 23 September 2018 (plus any essential service documents published previously) by 23 September 2020.
Video
Live video streams may not include captions. This fails WCAG success criterion 1.2.4 Captions (Live). We may not add captions to live video streams because live video is exempt from meeting the accessibility regulations.
Some prerecorded videos published before 23 September 2020 do not include captions. This fails WCAG success criteria 1.2.2 Captions (Prerecorded). We may not add captions to these videos because prerecorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Some prerecorded videos published before 23 September 2020 may require, but don't include, audio description. This fails WCAG success criteria 1.2.5 Audio Description (Prerecorded). We may not add audio description to these videos because prerecorded video published before 23 September 2020 is exempt from meeting the accessibility regulations.
Any prerecorded video content we publish after 23 September 2020 will meet accessibility standards.
Maps
Online maps and mapping services are exempt from meeting the accessibility regulations. From 23 September 2020 we'll ensure that where maps are intended for navigational use essential information is provided in an accessible digital manner.
Preparation of this accessibility statement
This accessibility statement was last reviewed on 29 November 2023.
A detailed accessibility check of www.suffolk.gov.uk was last carried out in November 2023 by Suffolk County Council's Content Design team.
We carried out our testing based on a sample of our most used pages, forms, documents and other media.
We used a combination of methods to check this website, including:
- automated software (Siteimprove)
- manual sampling (using WAVE and other tools).